📚 General

• What is TutorHub?
  TutorHub is an online learning platform that connects students with qualified tutors and AI-powered learning tools to improve academic performance.
• How do I sign up?
  Simply create an account using your email, verify it, and you can start booking tutors or using AI features immediately.
• Who can use TutorHUB?
  TutorHub is designed for students of all levels, from primary school to university and even adult learners.
• What subjects are available?
  We offer a wide range of subjects including Mathematics, Science, Accounting, Languages, and more.
• Do I need special software to use TutorHub?
  No, TutorHub works directly in your browser or mobile device.

👩‍🏫 Tutors & Sessions

• How do I book a tutor?
  Browse available tutors, select your subject, choose a time slot, and confirm your booking.
• Can I choose my tutor?
  Yes, you can select tutors based on ratings, subjects, availability, and pricing.
• 5. Are tutors verified?
  All tutors go through a vetting process to ensure quality and reliability.
• Can I reschedule a session?
  Yes, sessions can be rescheduled based on tutor availability and our rescheduling policy.
• What happens if a tutor cancels?
  You will be notified immediately and offered a reschedule or refund.
• Can I become a tutor on TutorHub?
  Yes, you can apply to become a tutor by submitting your qualifications and passing our verification process.

🤖 AI Features

• What can the AI tutor help with?
  The AI tutor can assist with homework, explain concepts, generate quizzes, and help you study more effectively.
• Is the AI tutor free?
  Basic access may be free, but advanced features require a subscription or credits.
• Can the AI tutor replace human tutors?
  The AI is designed to assist, not replace. For deeper learning, human tutors are still recommended.
• Does the AI support multiple subjects?
  Yes, the AI can assist across various subjects and adapts to your learning needs.

💳 Payments

• How do payments work?
  Payments are processed securely through our payment partners. You pay per session or via subscription.
• Can I get a refund?
  Refunds are available based on our cancellation policy.
• Are there subscription plans available?
  Yes, we offer flexible subscription plans with added benefits like AI access and discounted sessions.
• Can I pay per session instead of subscribing?
  Yes, you can choose between pay-as-you-go or subscription options.

📱 Account & Support

• Can I track my progress?
  Yes, TutorHub provides progress tracking and study insights.
• What if I have an issue with a tutor?
  You can report issues through support, and we'll assist you promptly.
• Can I switch between devices?
  Yes, your account is accessible on multiple devices.
• How do I contact support?
  You can reach support via chat, email, or the help center on the platform.

• “Is my data secure?”
  We use industry-standard encryption and security practices to protect your information.
• “Do you offer mobile access?”
  Yes, all platforms are accessible on mobile devices, with apps coming soon.
• “Can I delete my account?”
  Yes, you can request account deletion at any time through your settings.